Website maintenance and support services in Mumbai
We offer two easy ways to get expert help with your website. Choose a yearly AMC (annual maintenance contract), where we look after your site regularly. Or buy prepaid support hours, with no contract and no expiry, and use them whenever you need help.
Not sure which suits you? If your website needs attention every month, the AMC is a good fit. If you only need help now and then, prepaid hours are more flexible and cost less.
Website maintenance AMC plans
Regular monthly care, so your website keeps working well for you
Why website maintenance is important
A website that is not looked after slowly loses Google rankings, trust and sales. Regular maintenance keeps these six important areas healthy. It protects your investment and your business reputation.
Better security
Regular security updates, fixes (patches) and scans protect your site. They guard against malware (harmful software), hacking attempts and new weak spots. This stops damage or data loss early, which would cost much more to fix later.
Better performance
A fast site with clean code is easier to use, so fewer visitors leave quickly. It also helps your Google rankings by meeting Core Web Vitals, the speed and usability scores Google now measures.
Fresh, correct content
Up-to-date content keeps visitors interested and tells Google your site is active. Visitors always find correct information, not old prices, old staff details or wrong services.
Better visibility on Google
Regular technical SEO (search engine optimisation) work includes fixing broken links, updating sitemaps and improving page speed. This keeps your Google rankings steady and helps them improve over time, instead of slowly dropping.
Less downtime
We keep checking that your site is online (uptime monitoring), with instant alerts. Any problem is found and handled straight away, before it affects your customers, costs you enquiries or hurts your reputation.
More trust from visitors
A well-kept website shows that your business is active, professional and reliable. Visitors trust you more, so they are more likely to call, enquire or buy instead of leaving.
What is included in our maintenance service
Keeping a website healthy needs more than just updates. It needs regular attention, planned improvements and timely support across 9 areas.
Speed checks & optimisation
- Better caching and compression, so pages load faster
- Smaller images without losing quality
- Core Web Vitals checks (Google's speed and usability scores)
- Finding what slows your site down and reducing the load
- Speed reports with real-time data
Content updates & backups
- Add, remove or change content whenever needed
- Full-site backups on a schedule and whenever you ask
- Database and file backups included
- Quick help to recover if any data is lost
- Checks on content formatting and alignment
Fixes, updates & improvements
- Timely plugin and platform updates
- Fixes for broken links, layout and display errors
- Replacing old features with better versions
- Removing unused code and improving the backend (behind-the-scenes system)
- A better overall experience for your visitors
Working checks & error fixes
- Testing forms, buttons and menus
- Uptime monitoring (checking your site stays online) with instant alerts
- Database health checks and optimisation
- Fixes for broken functions or scripts
- Checking that checkout and payments work properly
Technical support
- Ticket-based support (each request tracked) with clear response times
- Issues usually solved quickly
- Malware (harmful software) scans and cleanup included
- Help with connected tools and third-party services
- Expert problem-solving on all platforms
Security & protection
- Regular security scans and fixes for weak spots
- Firewall (security filter) setup and protection
- Spam prevention and stronger login security
- Watching for unusual or suspicious activity
- CAPTCHA and protection against password-guessing attacks (brute-force)
Works on all phones & browsers
- Layout fixes so your site looks right on mobile
- Checks on Chrome, Safari, Firefox and Edge
- Lazy loading (images load only when needed) and smart display methods
- Fixes for alignment, overflow and display problems
- A better experience on every device
Help to get more enquiries
- Advice on page flow and call-to-action buttons
- Setting up tracking tools and analytics
- Support for A/B testing (comparing two versions) and lead generation
- Study of how visitors move through your site, with suggestions
- Tailored suggestions based on visitor behaviour data
Clear reports & insights
- Monthly maintenance summaries
- Detailed records of tasks done and issues solved
- Overview of visitors and analytics
- Reports on speed and performance improvements
- Suggestions for next steps and improvements
Prepaid support hours
Expert help when you need it, with no monthly contract and no expiry
Who are prepaid support hours for?
They suit anyone who wants flexible, expert website help. You avoid a fixed monthly fee, and you do not need a new quote for every small job.
Businesses that need help without a yearly contract
You need website updates or fixes from time to time, but not often enough for a yearly plan. With prepaid hours, you get expert help exactly when you need it, at your own pace.
Startups & marketing teams that need quick technical help
Your own team handles the content, but you need a developer for technical work. This could be form fixes, speed issues, plugin problems or adding new features. Prepaid hours give you a developer on call.
Websites built by other agencies or developers
Your website was built by someone else, and you need regular care or a few improvements. We are happy to support websites built anywhere, not only the ones we built.
Anyone who wants flexible expert help
You want professional help without a yearly plan. Prepaid hours have no long-term commitment and no expiry date, and you pay only for the actual time spent. You stay in full control.
How prepaid support hours work
A simple six-step process, from buying your hours to finishing your task. You can see clearly what is happening at every stage.
Buy your hours
Choose the prepaid package that suits your website: website/CMS support, or custom web application support. (A CMS is a system like WordPress that lets you edit your site.)
Share your tasks
Send us your fixes, updates or technical requests anytime on WhatsApp or email. You can send them one at a time or together, whichever suits you.
Estimate & approval
We review your request and tell you the estimated time. We start only after you approve. No time is ever deducted without your knowledge.
Work begins
Our experts start on your task and keep you updated along the way. Most tasks are completed quickly after your approval.
Hours deducted
Only the actual time spent is deducted from your balance, with a minimum of 30 minutes per task. After each task, you receive a clear breakdown of the time used.
Use your hours anytime
Your remaining hours never expire. Use them next week, next month or next year. It is completely at your own pace, with no pressure or deadline.
Prepaid support packages
Two packages for different types of websites. Both have no expiry and no monthly contract. You pay only for the actual time spent, with a minimum of 30 minutes per task.
- HTML, WordPress & CMS website support
- WooCommerce, Shopify & eCommerce updates
- Content updates (text, images, banners, pages)
- Layout & design (UI) improvements
- Bug fixes & problem solving
- Plugin and theme setup & fixes
- Form issues & email notification fixes
- Website speed & performance improvements
- Fixes so your site works well on mobile
- Product, category & pricing updates
- Security fixes (patches) & basic protection
- Works on websites built by any developer or agency
- MERN Stack applications (MongoDB, Express, React, Node.js)
- PHP applications (Core PHP, Laravel, CodeIgniter)
- Custom-built web applications & portals
- Finding and fixing technical problems (debugging)
- Database fixes & faster database queries
- API connections (links to other software) & troubleshooting
- Third-party service integrations
- Feature and logic improvements
- Speed and performance checks & improvements
- Code cleanup & restructuring (refactoring)
- Technical audits (full check-ups) & improvement suggestions
- Support for applications we did not build
We support every major platform and framework
Our maintenance team has experience with all major website platforms, from popular CMS like WordPress to custom frameworks. We look after websites built anywhere, not only the ones we built.
Speed checks & optimisation
- Better caching and compression, so pages load faster
- Smaller images without losing quality
- Core Web Vitals checks (Google's speed and usability scores)
- Finding what slows your site down and reducing the load
- Speed reports with real-time data
Content updates & backups
- Add, remove or change content whenever needed
- Full-site backups on a schedule and whenever you ask
- Database and file backups included
- Quick help to recover if any data is lost
- Checks on content formatting and alignment
Fixes, updates & improvements
- Timely plugin and platform updates
- Fixes for broken links, layout and display errors
- Replacing old features with better versions
- Removing unused code and improving the backend (behind-the-scenes system)
- A better overall experience for your visitors
Working checks & error fixes
- Testing forms, buttons and menus
- Uptime monitoring (checking your site stays online) with instant alerts
- Database health checks and optimisation
- Fixes for broken functions or scripts
- Checking that checkout and payments work properly
Website maintenance and support: common questions
Give your website the care it deserves
It is better not to wait for something to break. Regular maintenance always costs less than emergency fixes. Choose a plan or support hours that suit your needs, and we will take care of the rest.