Website Maintenance · Prepaid Support Hours · Mumbai

Keep Your Website Fast, Secure & Always Working — We Handle It All

Two flexible ways to get expert website support — a monthly AMC plan that keeps your site proactively maintained, or prepaid support hours with no contracts and no expiry for on-demand help exactly when you need it.

Option 1 — Monthly AMC
Website Maintenance Plan
Proactive monthly maintenance — security updates, backups, speed checks, content updates, uptime monitoring, and detailed reports. Perfect if you want peace of mind every month.
From ₹10,000/month
Option 2 — Pay As You Need
Prepaid Support Hours
Buy a block of expert support hours — no monthly commitment, no expiry date. Use whenever you have fixes, updates, or improvements. Works on any website, even those we didn't build.
₹15,000/20 Hours

Not sure which fits? If your website needs attention every month, go AMC. If you only need help occasionally, prepaid hours are more flexible and cost-effective.

Website Maintenance AMC Plans

Proactive monthly care so your website never lets you down

Why It Matters

Why Website Maintenance Cannot Be Ignored

A neglected website loses rankings, trust, and revenue. Regular professional maintenance keeps all six of these critical areas healthy — protecting your investment and your business reputation.

Website security

Improved Security

Regular security updates, patches, and scans protect your site from malware, hacking attempts, and emerging vulnerabilities before they cause damage or data loss that can cost far more to fix.

Website performance

Better Performance

Optimised speed and clean code improve user experience, reduce bounce rates, and directly support your search engine rankings through Core Web Vitals compliance — a ranking factor Google now measures.

Fresh content

Fresh, Accurate Content

Up-to-date content keeps your audience engaged, signals to search engines that your site is active, and ensures visitors always find accurate information — not outdated pricing, old staff, or incorrect services.

SEO maintenance

Search Engine Visibility

Routine technical SEO maintenance — fixing broken links, updating sitemaps, improving page speed — helps maintain and steadily improve your Google rankings over time rather than letting them slowly decay.

Uptime monitoring

Minimal Downtime

Continuous uptime monitoring with instant alerts means any issue is identified and addressed immediately — before it impacts your customers, costs you enquiries, or damages your reputation.

User trust

Enhanced User Trust

A well-maintained website signals that your business is active, professional, and reliable — building credibility with visitors and encouraging them to call, enquire, or make a purchase rather than bouncing.

What We Cover

What's Included in Our Maintenance Service

Keeping a website healthy goes beyond just updates — it requires continuous attention, strategic improvements, and proactive support across 9 areas.

Performance monitoring

Performance Monitoring & Optimisation

  • Advanced caching and compression improvements
  • Image optimisation without quality loss
  • Core Web Vitals compliance checks
  • Bottleneck identification and resource reduction
  • Performance reports with real-time data
Content updates and backups

Content Updates & Backup Management

  • Add, remove, or revise content as needed
  • Scheduled and on-demand full-site backups
  • Database and file backup included
  • Quick recovery support in case of data loss
  • Content formatting and alignment checks
Fixes and updates

Fixes, Updates & Enhancements

  • Timely plugin and platform updates
  • Broken links, layout, and display error fixes
  • Replacing outdated features with improved versions
  • Cleaning unused code and backend optimisation
  • Enhanced overall user experience
Functionality checks

Functionality Checks & Error Fixes

  • Testing forms, buttons, and navigation flows
  • Uptime monitoring with instant alert systems
  • Database health checks and optimisation
  • Fixes for broken functions or scripts
  • Checkout and payment flow verification
Technical support

Technical Support

  • Ticket-based support with clear response timelines
  • Issue resolution typically within 24–48 hours
  • Malware scans and cleanup included
  • Help with integrations and third-party services
  • Expert-level troubleshooting on all platforms
Security protection

Security & Protection

  • Routine security scans and vulnerability patching
  • Firewall configuration and protection setup
  • Spam prevention and login security hardening
  • Monitoring for unusual or suspicious activity
  • CAPTCHA and brute-force protection
Mobile and browser compatibility

Mobile & Browser Compatibility

  • Mobile-responsive layout fixes
  • Compatibility checks: Chrome, Safari, Firefox, Edge
  • Lazy loading and smart rendering techniques
  • Fixes for alignment, overflow, and display issues
  • Enhanced cross-device user experience
Conversion improvement

Conversion Improvement Support

  • Page flow and call-to-action improvement guidance
  • Integration of tracking tools and analytics setup
  • Support for A/B testing and lead generation
  • User journey analysis and improvement suggestions
  • Custom recommendations based on behaviour data
Reporting and insights

Transparent Reporting & Insights

  • Monthly maintenance summaries
  • Detailed task logs and issue resolution records
  • Traffic and analytics overview
  • Performance improvement reports
  • Recommendations for next steps and improvements

Prepaid Support Hours

On-demand expert help — no monthly contract, no expiry, just pay when you need it

Is This Right for You?

Who Are Prepaid Support Hours For?

Anyone who needs flexible, expert website help without the overhead of a monthly retainer or the uncertainty of project-by-project quotes.

Regular updates no contract

Businesses Needing Regular Help — Without Monthly Contracts

You need website updates or fixes occasionally, but not frequently enough to justify a monthly maintenance plan. Prepaid hours let you get expert help exactly when you need it, at your own pace.

Startups and marketing teams

Startups & Marketing Teams Needing Fast Technical Support

Your in-house team handles content but needs a developer for the technical bits — form fixes, speed issues, plugin problems, or new feature integrations. Prepaid hours give you a developer on call.

Websites built by other agencies

Websites Built by Other Agencies or Developers

You have an existing website built by someone else and need ongoing care or specific improvements. We support websites built anywhere — not just those we built ourselves.

Flexible on-demand support

Anyone Who Wants Flexible, On-Demand Expert Support

You want professional help without committing to a monthly subscription. With prepaid hours — no monthly commitment, no expiry date, only actual time billed — you stay in full control.

Simple Process

How Prepaid Support Hours Work

A straightforward six-step process — from purchasing your hours through to task completion, with full transparency at every stage.

Purchase hours
Stage 01

Purchase Hours

Choose the prepaid support package that fits your website type — website/CMS support or custom web application support.

Share tasks
Stage 02

Share Your Tasks

Send us your fixes, updates, or technical requests anytime via WhatsApp or email — one at a time or in batches, however works best for you.

Scope and approval
Stage 03

Scope & Approval

We review the request, confirm the estimated time, and proceed only after your approval. No time is ever deducted without your knowledge.

Work begins
Stage 04

Work Begins

Our experts start working on your task and keep you updated throughout. Most tasks are completed within 24–48 business hours of approval.

Hours deducted
Stage 05

Hours Deducted

Only actual time spent is deducted from your balance — minimum 30 minutes per task. You receive a clear time breakdown after each completed task.

Use remaining hours
Stage 06

Use Hours Anytime

Your remaining hours never expire. Use them next week, next month, or next year — completely at your own pace with no pressure or deadline.

Transparent Pricing

Prepaid Support Packages

Two packages designed for different types of websites. Both include no expiry, no monthly contracts, and only actual time billed — minimum 30 minutes per task.

Advanced
Custom Web App & Advanced Support
For custom web applications, SaaS platforms, dashboards, and technically complex systems code-level support.
₹25,000 / 20 Hours
Best for: MERN Stack apps, PHP applications, Laravel/CodeIgniter projects, custom portals, SaaS platforms, and any technically complex system needing code-level work.
  • MERN Stack applications (MongoDB, Express, React, Node.js)
  • PHP applications (Core PHP, Laravel, CodeIgniter)
  • Custom-built web applications & portals
  • Technical debugging & issue resolution
  • Database fixes & query optimisation
  • API integration & troubleshooting
  • Third-party service integrations
  • Feature improvements & logic enhancements
  • Performance analysis & optimisation
  • Code cleanup & refactoring
  • Technical audits & improvement suggestions
  • Support for applications not developed by us
⏱️
Minimum 30-min billingCharged per task, based on actual time spent — no rounding up to the nearest hour.
♾️
No expiry on unused hoursYour balance never expires — use hours this week or next year, completely at your pace.
Scope confirmed firstWe estimate and get your approval before starting — no surprise time deductions ever.
🚫
Third-party costs excludedPlugin licenses, API fees, or hosting costs are not included — only development time.
🏗️
Full rebuilds not includedMajor new builds or complete website rebuilds require a separate project proposal.
🌐
Any website acceptedWe support websites built by any agency or developer — not just those we built.
Platform Coverage

Every Major Platform & Framework Supported

Our maintenance team is experienced across all major website platforms — from popular CMS to custom frameworks. We maintain websites built anywhere, not just those we built ourselves.

Performance Monitoring & Optimisation

  • Advanced caching and compression improvements
  • Image optimisation without quality loss
  • Core Web Vitals compliance checks
  • Bottleneck identification and resource reduction
  • Performance reports with real-time data

Content Updates & Backup Management

  • Add, remove, or revise content as needed
  • Scheduled and on-demand full-site backups
  • Database and file backup included
  • Quick recovery support in case of data loss
  • Content formatting and alignment checks

Fixes, Updates & Enhancements

  • Timely plugin and platform updates
  • Broken links, layout, and display error fixes
  • Replacing outdated features with improved versions
  • Cleaning unused code and backend optimisation
  • Enhanced overall user experience

Functionality Checks & Error Fixes

  • Testing forms, buttons, and navigation flows
  • Uptime monitoring with instant alert systems
  • Database health checks and optimisation
  • Fixes for broken functions or scripts
  • Checkout and payment flow verification
FAQ

Frequently Asked Questions

What is the difference between the Maintenance Plan and Prepaid Support Hours?
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The Maintenance Plan (AMC) is a monthly subscription where we proactively manage your website with updates, backups, and monitoring. Prepaid Support Hours are flexible — you use them only when needed. AMC is best for ongoing care, while prepaid hours suit occasional tasks.
Do the prepaid support hours expire?
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No — prepaid hours never expire. You can use them anytime without any deadline, making them ideal for occasional support needs.
Can you maintain a website that you didn't build?
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Yes, we maintain websites built by other agencies or developers. We perform an initial audit to understand the setup and ensure smooth maintenance.
How quickly do you respond to support requests?
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Most prepaid tasks are completed within 24–48 hours. Maintenance clients get faster response times depending on their plan, and urgent issues are prioritised.
What platforms do your maintenance plans cover?
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We support WordPress, Shopify, WooCommerce, Webflow, Wix, custom PHP, MERN Stack, React, and more. We review custom setups before onboarding.
Can I cancel my maintenance plan?
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Yes — there is no lock-in. You can cancel anytime before the next billing cycle with no penalties.
What is the minimum billing for prepaid support hours?
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The minimum billing per task is 30 minutes. Time is tracked transparently and shared before deduction.
Do maintenance plans include adding new pages or features?
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Minor updates are included within plan hours. Major features or new pages require a separate quote or prepaid hours.

Your Website Deserves Proper Care

Don't wait for something to break — proactive maintenance is always cheaper than emergency fixes. Get started today with a plan or hours that fit your needs.

Get In Touch

Contact Information

Tell us about your project and we'll get back to you shortly with a consultation call — or reach out directly via phone or WhatsApp.

WhatsApp

9136694505 / 9920064505

Office Address

A-104, Bhoomi Utsav, M. G. Road, Kandivali West, Mumbai — 400067.

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You can also reach us directly on call at
+91 91366 94505

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